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Your upcoming travel plans are our priority! Don't you worry, your new shiny luggage set will be there soon!

FAQs

It will take about 5 - 7 business days to arrive

Step 1 - Issue a return request using the form below within 14 days.

Step 2 - Please ship the product back to us. Please ensure to provide us the carrier, tracking number and ORDER #.

Step 3 - Please note you have 7 days to return the product from return request date.

Step 4 - Once your product is returned we will issue a REFUND, minus original shipping and handling costs.

Please place a new order for the product you like instead. Please return the product you are exchanging and we will issue a refund.

BH Luggage provides a 2 year limited time warranty against defects in material and workmanship from the date of purchase, however, is unable to take responsibility for damages caused by normal wear and tear, misuse, abuse, or mishandling to body, handles, wheels, third party mishandling, and other moving parts.

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Fore returns / exchanges, please ensure to include your order #

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